Account & data deletion

Delete your account in the app

Sign in, open Profile → Account, and choose Delete account. You will be asked to confirm. The deletion runs immediately and cannot be undone.

Request deletion by email

If you can no longer sign in, email us from the address linked to your account and ask for deletion. We verify ownership of the address and complete the request within 30 days.

What is deleted

• Your login credentials and authentication records.
• Your profile, goals, age stage, style and routine preferences.
• Uploaded photos (try-on and wardrobe images) and generated results.
• Skin analysis scans, skin profiles and saved outfits.
• Saved items, feedback you submitted and referral records.
• Email preferences and marketing contact details.

What happens to your subscription

Any active subscription is cancelled as part of the deletion. Subscriptions bought through Google Play must also be cancelled in the Play Store to stop future renewals. Deleting your account does not automatically create a refund — see our Refund Policy.

What we keep, and for how long

We retain a minimal record of payments, invoices and refunds where accounting and tax law requires it (typically up to 10 years), and anonymised, non-identifying usage statistics. These records can no longer be linked back to your profile.

Contact

Questions about deletion or your privacy rights? Use the feedback form in the app, or write to us via the contact details in our Privacy Notice.